When you compare WhatsApp CRM prices, the number on the pricing page is only part of the picture. Some payments go to the system, and some go directly to others: to Meta for messages, and to the AI provider for its use. This article explains what the price is made of, and what to ask before you choose.
Four parts of the price
- The subscription. A fixed monthly price, by plan and number of users.
- Messages Meta charges for. Some WhatsApp messages are charged by Meta, at Meta's rates.
- AI. If the system answers customers with AI, someone pays for its use.
- Extras. For example, extra e-mail storage, or users beyond what the plan includes.
What to ask before you compare
- Does the price include VAT?
- How many users are included, and what happens when you need more?
- Meta's messages: are they paid directly to Meta, or through the system with a markup?
- AI: is it included, capped, or charged by usage — and by whom?
- Is there a commitment, and can you cancel?
- Can you try before you pay, without a credit card?
What it costs with Whapiz
| Part | In Whapiz |
|---|---|
| Subscription | The plans and what is charged are on the pricing page. |
| Meta's messages | Paid directly to Meta, from the business's own account and at Meta's rates, separately from the Whapiz subscription. |
| AI | Runs on the business's own OpenAI key. Usage is paid directly to OpenAI, separately from the subscription. |
| E-mail storage | Included storage and the add-on are on the pricing page. |
| Cancelling | No commitment. Cancel any time; the cancellation applies from the end of the paid month. |
| Trial | A 14-day free pilot, no credit card. |
FAQ
Where do I see the prices?
On the pricing page, with what is charged for each plan.
Why aren't Meta's messages included in the price?
Because they are paid directly to Meta, from the business's own account and at Meta's rates, separately from the Whapiz subscription.
Can I cancel?
You can cancel any time, with no commitment. The cancellation takes effect at the end of the paid month, and the account keeps working until then. There is no refund for a month already charged.
What happens after the trial?
At the end of the 14-day trial you choose the plan that fits your business — one of our plans, or a custom plan for large teams and several numbers. We're happy to help you choose, and every plan is billed monthly and can be cancelled any time.